Member Mobile App

What members can do in the Adili app: loans, savings, payments, meetings and requests to the office.

Workflow

  1. 1

    Install and sign in

    Members install Adili from the App Store or Google Play, choose I'm a member on Welcome to Adili, type their Phone number on Member sign in and choose Send code. The number must be the one the office holds; someone not yet registered is told to visit the branch.

  2. 2

    Choose the language

    Account → Language (Lugha) switches between English and Kiswahili. The tabs are Home (Nyumbani), Loans (Mikopo), Savings (Akiba), Payments (Malipo) and Account (Akaunti). Some screens are still in English only.

  3. 3

    Loans and payments

    Request a loan (Omba mkopo) takes the Product, Amount (TZS), Term, Purpose and an optional Guarantor, and Submit request sends it to the office as a loan application in Loans. Pay now (Lipa sasa) opens Pay installment, where Send payment request starts the payment; Download receipt is under Payments.

  4. 4

    Savings and statements

    Savings shows share capital and savings. Make a deposit (Weka akiba), Buy shares (Nunua hisa) and Statement (Taarifa ya akaunti), where Download PDF saves the statement.

  5. 5

    Meetings, guarantees and complaints

    Under Account, Meetings (Mikutano) lets the member answer I'll attend or Can't attend and Send reply. Guarantor requests (Maombi ya udhamini) are accepted or declined. My complaints (Malalamiko yangu) has Report an issue and Submit complaint, which reaches your Complaints page.

  6. 6

    Requests to the office

    Under Membership, Update nominee (Send to office) and Request to exit (Submit exit request) reach the office as member requests. The member sees Waiting for the office until you decide (see Member Requests).