Workflow
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1
What credits pay for
Service credits pay for SMS (reminders and notices) and credit bureau reports. Owners and admins open Settings → Credit Wallet to see the Available balance.
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2
Top up
Choose Top up. In Top up credits pick an amount or type an Other amount, check You will pay, and choose Continue to payment to pay by mobile money or card. A top-up that was not finished shows Not paid with Continue payment.
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3
Set a low-balance email
Next to Email me when the balance falls below, choose Change, enter the amount in Email me below and choose Save, so the team is warned before SMS stop.
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4
Read the activity
Filter the activity by All, Top-ups or Spending to see what was added and spent. Download Excel gives the list.
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5
Funding accounts
Settings → Accounts holds the tills and bank accounts loans are paid from and repayments are received into. Keep the name and number the same as the real account; a new account may need approval.