Workflow
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1
Quote before you lend
On the new-loan form, the cost of credit shows the nominal and effective annual rate including all fees, total interest, total cost of credit and the cost of each instalment.
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2
Review the loan page
The loan's Cost of credit section shows the same figures with every fee, when it is charged, and any insurance.
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3
Give the key facts statement
Before disbursement, open Key facts statement on the loan page and choose Download in English or Download in Kiswahili, following the contact's Loan document language, and give it to the borrower.