Key ideas
Home shows your portfolio at a glance
Outstanding Portfolio shows what borrowers owe right now. The Borrower Loan Funnel follows borrowers from sign-up to payout, and the key figures sit below it.
The branch picker sets where you work
The Branch picker at the top of the sidebar shows your organization and the branch you're working in, such as Head Office. Choose All branches to read across the whole organization; anything that records money is still done inside one branch.
The sidebar holds the daily work
Contacts holds your borrowers and Loan Products your products. Operations runs from Loans through Repayments, Approvals, Analytics, Reconciliation, Finance and Reports to Complaints. Settings and Support are in your user menu at the bottom.
A badge shows where each loan is
On Loans, each loan's badge shows its stage: Draft while it's being written, Assessed after a field visit, Active once it's paid out, and Written Off if it can't be recovered. In between, a loan shows Pending while it waits for a checker and Approved once a checker approves it.