Mameneja na wamiliki · Somo 10 kati ya 15

Madeni yaliyochelewa na kufuta deni

Pata mkopo uliochelewa kwenye Analytics, soma malimbikizo yake, weka vikumbusho, futa deni kwa mujibu wa sera na idhini, kisha rekodi urejeshaji.

Takriban dakika 15

Mawazo makuu

1

Ona nani amechelewa

Kwenye Analytics, kichupo cha Overdue kinaonyesha mikopo iliyochelewa zaidi; kwa mfano wetu, Peter amechelewa siku tisini. Kwenye mkopo, Arrears ni kiasi kilichochelewa sasa, na Next due ni rejesho la zamani zaidi ambalo halijalipwa, ili ujue la kudai.

2

Kumbusha mapema

Kwenye Settings → Reminders, Payment reminders hutumwa kabla ya tarehe ya malipo (kwa mfano wetu, siku tatu kabla na siku yenyewe) na Overdue notices hufuata baada ya tarehe kupita. Tuma kila moja kwa barua pepe, SMS au zote; SMS hutumia salio la Credit Wallet.

3

Futa deni kwa sera na idhini

Settings → Loan Defaults → Write-offs, yaani kufuta deni, → Minimum days past due huweka mkopo uchelewe kiasi gani kabla ya kufutwa; kabla ya hapo Write off haifanyi kazi. Write off inaonyesha kiasi kinachofutwa na kinachowekwa kama hasara (Booked to loan loss), na Write off loan, pamoja na Reason, huutuma kwa mhakiki mwingine. Mhakiki akiidhinisha, mkopo unakuwa Written Off.

4

Deni linabaki; rekodi urejeshaji

Kufuta deni hakufuti wajibu wa kulipa: mkopaji bado anadaiwa deni lote. Fedha zikirudi, Record recovery, yaani rekodi urejeshaji, inachukua Amount, Payment Method na Reference, ili malipo yafuatilike. Recovered inaongezeka, mkopo unabaki umefutwa, na urejeshaji unaonekana kwenye kichupo cha Money.

Mazoezi

Jaribu kwenye taasisi yako ya mafunzo

  1. 1. Andaa mkopo wa mafunzo uliochelewa: upe Start date ya miezi minne iliyopita, uidhinishwe na utolewe bila marejesho.
  2. 2. Fungua Analytics na uchague kichupo cha Overdue uupate; kisha fungua mkopo kupitia Loans na usome Arrears na Next due.
  3. 3. Fungua Settings → Reminders na uangalie Payment reminders, Days before the due date, Overdue notices na visanduku vya Email na SMS.
  4. 4. Fungua Loan Defaults na uangalie Minimum days past due chini ya Write-offs.
  5. 5. Kama meneja wa tawi, chagua Write off kwenye mkopo, andika Reason na uchague Write off loan; kama mtumiaji mwingine, uidhinishe kwenye Approvals na uhakikishe mkopo unaonyesha Written Off.
  6. 6. Chagua Record recovery, andika Amount ndogo, Payment Method na Reference, chagua Record recovery, kisha upate safu yake kwenye kichupo cha Money.

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