Managers and owners · Lesson 9 of 15

Approvals and maker-checker

Follow a loan through maker-checker: the checker checks the evidence and sends it back, the maker fixes and resubmits it, the checker approves, and the owner adds a rule for bigger loans.

About 15 minutes

Key ideas

1

Two people, every time

Every approval needs two people: a maker who prepares and a checker who checks. A checker can never approve their own request; Adili tells them You raised this request, so you cannot check it.

2

Check the evidence first

Open the request to see who raised it, the branch and the amount. Then open the loan itself: read the purpose and terms, and check the Documents and Security tabs, for example that the guarantor is on file.

3

Send back, fix, resubmit

Under Decide, Request changes asks for What needs to change, and Send back returns the loan to the maker as a Draft, listed under Returned for changes with your note at the top. The maker chooses Edit; a Reason for the change is only needed when the amount, term or product changes. After Save changes, Submit for approval sends it back, and Earlier submissions keeps the history.

4

Approve, then set rules

Approve runs the action at once: the loan reads Approved, ready for payout. Under Settings → Approval Rules, Add policy sets an amount band and the Required checkers, for example two checkers for Head Office loans above 5,000,000 while smaller loans still need one. The Assignments still decide who makes and who checks.

Practice

Try it in your training organization

  1. 1. As the checker, open Approvals and choose the request's title to see who raised it, the branch and the amount; then open the loan and read its purpose, Documents and Security tabs.
  2. 2. Back in Approvals, open Decide, choose Request changes, write What needs to change, and choose Send back.
  3. 3. As the maker, open the loan, read the checker's note, choose Edit, add the detail in Notes without changing the amount or term, choose Save changes, then Submit for approval.
  4. 4. As the checker, open the request again, look at Earlier submissions and choose Approve; under Loans, check the loan reads Approved.
  5. 5. As the owner, open Settings → Approval Rules and choose Add policy: Action Loan.approve, your branch as Scope, a Minimum amount such as 5000000.01, Maximum amount blank, Required checkers 2, then Add policy.
  6. 6. Scroll down to Assignments and confirm who can make and who can check.

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