Key ideas
Pay out
On an Approved loan choose Disburse. Source account is where the money leaves from, Method is how it was paid (check the recipient's number for Mobile Money), and Transaction reference is the mobile money code, so the payment can be traced. Record payout makes the loan Active.
Collect from the loan
To collect, open the loan and choose Record repayment; the amount suggests the current instalment. Pick the Payment Method, enter the Reference and choose Record payment: Outstanding, Collected and Next due update straight away. On Repayments, Today's Collections shows what came in today, with the receipt whose number you give the borrower.
Mistakes are reversed, never edited
A receipt can't be edited or deleted, so the record stays honest. Instead a branch manager (or an owner or admin) opens the row's menu on the loan's Money tab, chooses Reverse, gives a Reason and chooses Reverse repayment; with an approval rule for reversals, as in our example, a separate checker approves it and the row shows Reversed. If a real payment was entered wrongly, record the correct one afterwards.
Payoff and top-up
Pay off shows the Payoff amount that closes the loan today. For a partial prepayment enter a smaller Amount, then choose Shorten the term, which saves the most interest, or Lower the instalments, which keeps the end date. Top up writes a new loan that settles this one: enter the Extra cash for the borrower, then check Cash the borrower receives and Total payable with them.